This is a guest-post by Tourism Kelowna’s Visitor Services and Sales Manager Chris Lewis, who gives us a personal account of a familiarization tour he took with Visitor Counselors last month, to Comfort Suites and then Big White. Visitor Counselors ensure they are up-to-speed on the details of Kelowna’s attractions, because they are the ones on the front lines, handling visitor queries and assisting with travel information. Here are practical tips that Chris learned on his tour.
The volunteers and staff of Tourism Kelowna went on our final winter familiarization tour mid-last month. The day started with a lovely breakfast provided by the Comfort Suites. After a hearty meal to start our day, we were given a tour of five different suites by General Manager Carla Carlson and Operations Manager Alwyn Miller. Each unit was spacious, some having two separate bedrooms and/or bathrooms for those staying with a large family. To end our tour we saw the Honeymoon suite: top floor, Jacuzzi tub, and floor to ceiling windows… what more could you ask for?
After an hour of easy driving in our Budget vans we found ourselves at Big White Ski Resort where we were greeted by our host Ollie McEvoy. Ollie took us up the gondola to the Village for a great tour and introduction to some of the amazing staff. We learned that parking is free everywhere on the mountain so you never have to worry about feeding a meter or buying a parking pass.
After our introductions and tour of the day lodge we spent some time exploring the retail areas at Big White. Staff and Volunteers were very impressed to know that boot fitting is available right in the village at Dizzy’s Ski and Board Shop! This means that you can test the fit right away and continue to come back same-day for further adjustments, resulting in the perfect fit.
We then ventured over to the Loose Moose Boutique where you can find all sorts of candy and children’s ski apparel. After all of our exploring Ollie led us headed back down to the Happy Valley Day Lodge for a delicious lunch at the Moose Lounge. Before departing we were able to explore the beginner ski area and tube park. There was a large area well groomed and dedicated to new skiers and safe from experienced skiers flying by. Adjacent to the learning area is the tube park, snowmobile tours, ice climbing tour and dog sled tours. Snowmobiles are also available in a miniature size for kids aged 5-12.
This is a great Okanagan adventure for families and friends – so much to do! We would also like to send a big shout out to Budget Car & Truck Rental for providing our transportation for the day.